Cookie Notice

Effective Date: May, 2018

Change Healthcare uses cookies and similar tracking technologies on our web sites and mobile apps to enable us to analyze use of our online services, to improve your experience of our services, and to allow you to use certain features of the online services.  This policy describes our use of cookies and tracking technologies and provides an example of how other entities may use such technologies in association with the operation of our main website (www.changehealthcare.com) and all of our websites, mobile applications, and HTML-formatted emails that link to or reference this Cookie Policy (collectively, “Digital Services”).

1. COOKIES AND ONLINE TRACKING TECHNOLOGIES

Web Browser Cookies

A web browser cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your IP address or other identifier, your browser type, and information about the content you view and interact with on the Digital Services. By storing such information, web browser cookies can remember your preferences and settings for online services and analyze how you use online services.

Tracking Technologies: Web Beacons/Gifs, Pixels, Page Tags, Script

Emails and mobile apps may contain a small transparent image files or lines of code to record how you interact with them. This information is used to help website and app publishers better analyze and improve their services.

Tracking Via Mobile Apps

When you use our mobile applications, we may record unique identifiers associated with your device (such as the device ID and IP address), your activity within the App and your network location. This information may be used to analyze and improve our Digital Services, or are a required component of the intended functionality of the Mobile App.

Your Consent

As a general rule, we do not collect personal data via cookies unless you have given us your permission to do so. If you do not want us to recognize your device, please configure your Internet browser to erase all cookies from your device, to block all cookies or to receive a warning before a cookie is stored. For more information on how to administer your preference, please see “How to Manage Your Cookies” section below.

2. HOW WE USE COOKIES AND TRACKING TECHNOLOGIES

We use cookies and tracking technologies to remember your preferences and settings; to remember information that you may enter online; to keep you logged in to portals that we may offer; to generate aggregate statistics about how people use our Digital Services; for error management and troubleshooting; and to improve your experience of the Digital Services.

Examples of Cookies and Tracking Technologies We Use:

Google Analytics

We use Google Analytics to measure how you interact with our website in order to improve the user experience. Google Analytics services involve the use of cookies that collect information such as your IP address or other identifiers, browser information, and information about the content you view and interact with to record how you use our Digital Services.

These analytics services help us to know how many users we have, which parts of our sites are most popular, what browsers are used (so we can maximize compatibility), the country or region where our users are located, and the demographics and interests of our users. This enables us to better understand who is using our Digital Services and to improve how we present content on the Digital Services.

Google Analytics cookies may retain information for up to two years. For more information about Google Analytics services, please click here.

3. MANAGING COOKIES AND LOCAL STORAGE ON YOUR DEVICE

You can choose how web browser cookies are handled by your device via your browser settings, including to refuse or delete all cookies. Some devices allow you to control this through via your device settings. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided. Each browser and device is different, so check the settings menu of browser or device to learn how to change your advertising settings/cookie preferences.

Please note that some features on our website may be impaired if you block all cookies for our website.


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